Buying a new appliance can be complicated. Not only do you need to balance your budget and research deals, but you also have to factor in the cost of delivery, installation, and disposal. It’s no wonder that many consumers opt to have their appliances repaired instead.
Choosing a trustworthy repair company can be daunting, especially when you’re looking for someone to help you with a washer that isn’t working right. Thankfully, you can make sure you’re getting the best service by asking the right questions on the phone.
Does this company specialize in my type of appliance?
Many professional appliance repair companies are certified to work on a wide range of appliances. However, some manufacturers only allow their authorized repair technicians to service appliances that are under warranty.
Do you offer a free consultation?
Most repair services will charge a fee to come out and inspect your appliance. This can run from $50 to $90, so it’s important to understand what the charges are before making a call.
Is your company licensed and insured?
Appliance repair requires knowledge of computerised control panels and mechanised parts, so it’s always a good idea to leave the technical stuff to the professionals. However, if you’re comfortable troubleshooting, a free diagnosis can be an excellent way to find out what’s wrong with your machine. Start by checking the product manual or brand website for tips and tricks. You can also use YouTube as a resource to learn more about common appliance problems. washer repair