The comments section on youtube videos is one of the most unique features on the platform. It allows users to directly ask questions, leave feedback and build a community around the video. While the benefits of YouTube comments are clear, there is also a risk of negativity, spam and other issues that can harm your brand and discourage users from engaging. If you are a business owner who relies on YouTube to grow your audience and brand, addressing these issues is essential for success.
Comment moderation is a full-time job. Depending on the volume of your channel, you may have to dedicate hours every day to reading and responding to comments. The more popular your channel, the more difficult it is to manage comments. But, there are some things you can do to make managing comments easier and more efficient.
YouTube automatically flags notable comments so that new messages or significant replies don’t get lost in the noise. You can also manually highlight specific comments so that you can easily find them in the future. If you have a large number of YouTube comments that need to be addressed, it can be helpful to use an app like TubeBuddy to help streamline the process. It will give you a more organized and easy-to-use view of your comment history and allow you to set different template responses to save time.
When you comment on a video, your username is automatically displayed in the text box that appears. It is best to keep your name simple so that it is easy to read and remember. If you are concerned about your privacy or don’t want to display your real name, you can hide your name by clicking on the three dots in the top right corner of the comment box and selecting Hide My Name.
If you have a large amount of spam or negative comments on your YouTube channel, you can enable moderation by navigating to the Settings menu and selecting Edit account. Once you have enabled moderation, you can choose to review comments before they appear on your videos by clicking on the Published tab in YouTube Studio. You can also choose to review all comments on a video by clicking the More options button in the bottom-right corner of the video and selecting Comments and Ratings.
While you can delete any comment that violates YouTube’s Community Guidelines, it’s important to be careful when deleting comments from your own channel. While it is necessary to remove trolls and comments that do not align with your brand’s values, deleting comments just because they are critical of your product or service can damage the trust of your viewers. Instead, it is better to respond to these comments and redirect them to your website or other content.
You can also use the Delete all button to quickly remove any spam, inappropriate or offensive comments on your channel. You can then start fresh with a clean slate and rebuild your audience’s trust. youtube comments